Introducing GrayHair’s Business-Ready Intelligence Solutions
WHAT WE KNOW Customer satisfaction increases and call center activity drops with proactive mail delivery status notifications. WHAT WE DO Improve customer experience by supporting clients and call centers with delivery data visibility. BRI for CX WHAT WE KNOW Mail theft is at an all-time high with credit card fraud being a major concern for credit card companies and banks. WHAT WE DO Prevent incidents of fraud with chain-of-custody visibility and alert system for high-value mail. BRI for Fraud WHAT WE KNOW Marketing mail volume is above pre-pandemic levels with
UPCOMING EVENT – NAPM Annual Conference – Feb 15-17
National Association of Presort Mailers (NAPM) is planning their traditional in-person Annual Conference event for February 15-17, 2022 (including a golf outing on Feb. 14) at the TradeWinds Resort, St. Pete’s Beach FL. This event will hopefully start a season of in-person industry events. What you can expect from a NAPM is an event packed with leading industry experts and Keynote Presentation – Postmaster General Louis DeJoy. Registration Details
President Selects Two Nominees For The USPS Board Of Governors
USPS® slowdown demands greater visibility to manage delivery uncertainty.
COVID Impact on Mail Volume Report – 11/12/2021
Here is GrayHair’s weekly chart on the impact of COVID on USPS Mail Volumes, as compiled by our VP of Postal Affairs, Angelo Anagnostopoulos. In October, we saw a decline in First Class and Marketing Mail due to the decrease in the election mail. Then towards the end of the month, volumes leveled out, followed by a spike the week of November 5th. This increase is an anomaly caused by the data being pulled early by the USPS. As we can see, volumes have returned to their existing levels. With the upcoming holiday, you can expect numbers to trend
Will the USPS deliver for the Holiday Season
USPS® slowdown demands greater visibility to manage delivery uncertainty.
COVID Impact on Mail Volume Report – 10/29/2021
Here is GrayHair’s weekly chart on the impact of COVID on USPS Mail Volumes, as compiled by our VP of Postal Affairs, Angelo Anagnostopoulos. GrayHair continues to monitor the lingering impact of the COVID pandemic on #USPS Mail Volumes. During the previous two weeks, we saw declines in First Class and Marketing Mail due to the decrease of election mail that we saw in 2020. For the week of October 29, volumes have leveled out and we expect that trend to continue. You will be able to get access to the weekly reports by following us on our big
COVID Impact on Mail Volume Report – 10/22/2021
Here is GrayHair’s weekly chart on the impact of COVID on USPS Mail Volumes, as compiled by our VP of Postal Affairs, Angelo Anagnostopoulos. GrayHair continues to monitor the lingering Impacts of the COVID pandemic on #USPS Mail Volumes. During the weeks ending 10/15 and 10/22, we are seeing some declines in First Class and Marketing Mail as compared to 2020. The decreases are due to the large 2020 election mail volumes and the modest amounts of election mail this current election cycle. You will be able to get access to the weekly reports by following us on our
GrayHair – Halloween History – 2021
GrayHair - Our History of Halloween Innovation and Havoc. The Team has always been a major fan of the holiday. Throughout the years we have celebrated it in so many ways - from extensive department decorating contests through award-winning group costumes to the current Zoom version. Check out some of the best costumes from past years!