trust
Security & Compliance
At GrayHair, we take SECURITY seriously. Our unwavering dedication to safeguarding our client data is a 24/7, 365-day commitment. We pride ourselves on implementing the highest levels of data privacy and security in the industry, including SOC2 Type 2 with HITRUST, PCI-DSS, HIPAA, and CCPA compliance, demonstrating our commitment to protecting sensitive data and meeting regulatory standards.
SOC2 Type 2 with HITRUST for Service Organizations
GrayHair proudly holds a SOC2 Type 2 Certification with HITRUST, showcasing our unwavering dedication to robust security, availability, processing integrity, confidentiality, and privacy controls. This certification affirms our commitment to ensuring the security of user data and providing confidence to our clients and partners in the resilience of our systems and the safeguarding of their sensitive information.
Security Awareness Certified with KnowBe4
GrayHair utilizes the KnowBe4 platform to keep our employees informed and stay on top of the latest intel. Informed employees are powerful allies in the current threat landscape we live in.
Certifications
- SOC2 Type 2 with HITRUST controls, Security, Availability, Confidentiality, Processing Integrity, and Privacy
- PCI-DSS
- HIPAA
- Third Party Risk Management Assessments (CyberGRX & TruSight)
- OWASP Top 20
Training
- Privacy and Data Protection
- Security Awareness Essentials
- Business Ethics
- HIPAA
- Continuous company-wide training, including targeted testing
The GrayHair Advantage
Best In Class
For over 20 years, GrayHair Software continues to be the platinum standard of mail tracking and address data quality services. Our teams serve the country’s largest companies, processing over 150 billion data points annually.
Data-Driven
Our Business-Ready Intelligence (BRI) solutions provide actionable insights that enable our clients to gain visibility into critical communication processes, enhance customer engagement, minimize risk and target marketing efforts more precisely.
Award Winning
Our award winning customer support and service team goes above and beyond to not only ensure the client’s success they also unlock operational efficiencies and deliver beyond expectations on a daily basis.
Customer Centricity
GrayHair teams are agile when tailoring our services to align with the unique needs of each client. Our commitment to our customers is reflected in every aspect of our business, from product development to customer support.
Data Privacy & Security
Our team is dedicated to upholding the utmost standards of data privacy and security, exemplified by our adherence to rigorous certifications such as SOC 2 with HITRUST, HIPAA, PCI-DSS, and CCPA compliance.
Expertise
As the leading Address Quality and Postal Data expert in the United States, our team boasts over 100 years of combined postal industry experience. We employ data scientists, full stack, AI/ML and data specific engineers that continuously build.
