Identify, analyze and Prevent mail fraud
By leveraging postal data, our solution offers real-time identification of suspicious activity, gives clients visibility into the delivery journey and monitors multiple checkpoints to identify anomalies. Our tailored approach continuously refines fraud scenarios, predicting, minimizing, and even preventing mail theft-related fraud.
Mail theft is one of the most significant threats facing your organization today
When high-value mail, such as checks, credit cards, ID cards, government payments, gift cards, or regulatory notices end up in the wrong hands, the costs are high.
38,500
reported thefts from mail receptacles including blue collection boxes in 2022
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1.7 Million
reported cases of mail theft daily
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300,000
complaints reported by the U.S. Postal Inspection Service in 2021
We recognize the challenges of interpreting USPS® data and navigating its nuances. That’s why we’re here to simplify the process for you.
Upstream Address Validation
Enact protective measures prior to mailing with improved address quality.
The first step to preventing fraud is achieving the highest levels of address data quality to ensure that mailpieces are consistently delivered to the right person at the right address at the right time.
Our Process
Our unique business-rules driven process reduces the opportunity for mail to be delivered to the wrong recipient.
We combine our proprietary change of address database with industry-standard tools like CASSTM and NCOA® to validate and correct undeliverable addresses prior to mailing. By leveraging our solutions, you gain access to the most up-to-date address information.
With an estimated 25.6 million Americans moving each year, staying ahead of address changes is crucial for fraud prevention.
FinCen issued an alert on Feb 27, 2023 of a recent surge in mail theft-related check fraud, citing it as the largest source of illicit proceeds in the US. According to the United States Treasury Department, fraud represents one of the most significant money laundering threats.
Real-Time Alerting
Leverage event data to identify suspicious activity in real – time.
Our platform not only provides real-time monitoring but also predicts and identifies potential issues throughout the mailpiece’s journey. By leveraging predictive insights, suspicious events are promptly spotted, allowing for proactive action to minimize mail theft during the delivery process.
Rerouted Mail Recognition
Promptly recognize when mailpieces are rerouted during the delivery process.
Claims Decisioning
Incorporate delivery confirmation data in claims assessments.
Scan Event Monitoring
Strengthen security measures by identifying mailpieces with no scan events in a set time
Address Request Analysis
Identify multiple mailpiece requests originating from a shared address
Return Status Identification
Facilitate timely intervention by identifying mailpieces designated for “Return” status.
Informed Delivery®
Leverage this USPS service as an additional audit point.
Duplicate Request Monitoring
Detect and prevent duplicate mailpiece requests linked to the same recipient.
Proactive Customer Communication
Minimize fraud while simultaneously enhancing customer experience.
The same postal delivery data utilized by your fraud department can also enable proactive communications with your customers. Enhanced visibility ensures customers are better informed about the delivery process, enabling them to promptly alert you of any issues.
End-To-End Monitoring
By implementing end-to-end monitoring, a proactive notification system can be established, delivering updates through email, SMS, or an online portal. This ensures customers remain informed about the status of their high-value mail, promoting trust and satisfaction while reducing the risk of mail fraud.
36% of Americans have fallen victim to mail fraud at least once.
Take Action Now to Prevent Fraud and Avoid Costly Repercussions Later
Mail theft-related fraud can significantly impact your organization, leading to brand reputation damage, compromised customer experiences, revenue loss, operational expenses, and regulatory liabilities. It’s crucial to implement preventive measures to safeguard your organization against fraud.