Blog2023-05-05T21:53:29-04:00

Meet Phantom Janitor: How GrayHair’s Dev Team Optimized Their Peer Review Process

July 26, 2022|

When the need presented itself for GrayHair’s Development Team to create a better peer review process, they wasted no time in building their own solution. Enter: Phantom Janitor, an in-house Slack application and the Dev Team’s go-to-ghost.  The name Phantom Janitor was chosen due to its ability to integrate seamlessly into the backend of Slack while organizing the visual side of the peer review completion process. From start to finish, every action made from the initial case creation, to completion of the peer review, to the final approval of the peer review is tracked and overseen by team members

Postage Rate Increases Status Update

June 29, 2022|

In less than two weeks, Postage rates will increase. Here is the latest news released about that changes On July 10th, postage rates will increase. The last postage rate increase was August 2021. This was expected as part of the Delivery for America plan. As the postmaster General stated, increased rates are needed to ensure the USPS reaches its goals. For the public, the impact will be an increase in the forever stamp. For mailers, the increase proposed averages are 6.5% for First-Class and Marketing Mail letters and 8.5% for Marketing Mail flats. While similar to the price increase

GrayHair Returns to the National Postal Forum

June 29, 2022|

GrayHair had three objectives this year for the postal industry's largest trade event. The first was to see many of our clients and friends after a two-year drought. The goal was achieved as our team spent time with many of our clients and their vendors (You can check out the classic tradeshow pics on our FB page). Our next was to showcase that GrayHair not only persevered through the pandemic but prospered. In 2021, we started showcasing our Business-Ready Intelligence (BRI) Solutions and it felt great to introduce how postal data is the newfound hero beyond the mailstream. Then,

Article: 10 Things to Consider if You’re Not Using a Mail Tracking Service

May 12, 2022|

After numerous delays, #USPS CASS Cycle O goes into effect on August 1, 2023. GrayHair’s Director of Address Intelligence Adam Collinson talks with the editor of Mailing Systems Technology, Amanda Armendariz, on some straight facts about how it will affect mailers. Read the full interview in the May/June Issue You can read the article on MST's site. 

National Postal Forum 2022

April 27, 2022|

Smart Decisions start at the National Postal Forum We are back, live, and in-person for the 2020 NPF. It will be fantastic to catch up with old friends, new friends, and everyone else at the Phoenix Convention Center. The last few years have been trying, but the GrayHair team is excited to showcase how postal data is the newfound hero for our clients. So stop by Booth #402 to find out how to turn data into decisions. You can expect GrayHair's industry-leading experts to drive the conversation on a diverse series of topics, including data in the

Meet the New GrayHairs

March 30, 2022|

GrayHair continues to increase the depth of its teams in critical areas - such as client support, postal experience, and data. Cathy Wall-Loomis (Cathleen M Wall-Loomis) brings 22 years of industry experience in project management and production support to GrayHair's growing Client Operations team. Cathy's focus will be on strengthening vendor relations and responding to client needs.     Himali Mehta has joined the GrayHair team. As Data Scientist, Himali will support the innovative work from our data analytics team to support our client's current and future data needs and prepare for the organization's upcoming transformation to a cloud-based

Congress passes major USPS bill

March 30, 2022|

On March 8, the Senate passed legislation that includes several provisions, including providing the USPS relief on retirement prefunding obligations and requiring the use of Medicare. On March 14, the USPS filed with the PRC to reduce the retirement rate authority, assuming that the legislation is signed into law. This would reduce the July Price Change increase by 0.286%. The President officially received the bill on Monday and is expected to sign the legislation this week or next week.What does it mean to you? First, there will be a reduction of 0.286% in the July Price Change. This should encourage

Postal Reform Legislation Could Become A Reality

February 22, 2022|

The House passed legislation (H. R. 3076) on February 8, by a wide majority. Due to a technical issue on the Senate side, the vote was delayed and is now expected to come to a vote next week. It is possible that the Ukraine situation could delay it, but we are hopeful the vote will go forward. The bill repeals the prefunding of postal retiree health benefits and integrates postal annuitants into the Medicare system which they have been paying into for a long time. So what does this mean for the mailing industry? It will remove the large

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