We are back, live, and in-person for the 2020 NPF. It will be fantastic to catch up with old friends, new friends, and everyone else at the Phoenix Convention Center. The last few years have been trying, but the GrayHair team is excited to showcase how postal data is the newfound hero for our clients. So stop by Booth #402 to find out how to turn data into decisions.

You can expect GrayHair’s industry-leading experts to drive the conversation on a diverse series of topics, including data in the cloud, UAA mail, and the power of customer service. Add these workshops to your schedule.

• Sunday, May 15 – PERIOD 2 – 2:45 PM – 3:45 PM – The Answer is Cloud-Powered Postal Data (Jeff Hummel, COO/CIO)
• Monday, May 16 – PERIOD 7 – 4:00 PM – 5:00 PM – Where’s My Mail? – Creating Business Efficiencies and Customer Engagement with Informed Visibility (Angelo Anagnostopoulos, VP Postal Affairs)
• Tuesday, May 17 – PERIOD 11 – 2:45-3:45  – Using Address Quality to Improve UAA – (Adam Collinson, Director of Address Intelligence)
• Wednesday, May 18 – PERIOD 14 – 10:30 AM – 11:30 AM – Case Study in Customer Satisfaction (Moira Mach, Director of Client Operations & Samantha Ewald, Client Success Manager)

Stop by the GrayHair Booth – #402 to uncover the value of postal data

Our data, which for 20 years has allowed us to deliver the highest level of address quality and mail tracking, is now being successfully used to solve problems large companies face across the organization. The Business-Ready Intelligence we derive with the help of our team of analytics experts is helping reduce mail theft, improve customer experience, reduce inquiries to call centers, and help execute more effective campaigns.