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News2023-05-05T21:17:01-04:00

USPS® Informed Visibility® Migration Walkthrough

September 20, 2017|

By November 30, 2017, the USPS wants mailers to be prepared for the migration from IMb Tracing® to Informed Visibility. To help with the migration efforts, the USPS has provided a PDF describing the migration from the legacy systems and where the migrated information can be found in Informed Visibility. Of course, we have already taken care of the migration setup for our customers.

USPS® Decides To Move Forward With Informed Visibility Rollout

August 29, 2017|

On Tuesday, August 15, the USPS® sent a letter to legacy tracking subscribers stating it has decided to open up Informed Visibility (IV) to non-pilot participants, effectively ending the pilot. The email went out to all subscribers, even those like ourselves who have already gone through the migration process. The USPS has announced that IMb Tracing® retirement is now November 30, 2017. GrayHair will continue to work with the USPS and industry partners to resolve remaining IV concerns that include missing data and data latency before converting over to use the new data. We are invested in the success of

GrayHair Lends a Helping Hand

August 24, 2017|

The Unforgotten Haven provides many services to the community. One that touched our hearts was the Snack Packs for Chemo project. This project provided an opportunity for our "family" to make snack bags for adults and children going through chemo treatments. GrayHair truly made this a family event. In July, we started collecting the snacks to fill our "Snack Packs for Chemo." By July 26, we ready to get started. GrayHair sponsored a pizza party and asked all team members to bring their kids in for the day to help decorate the bags. They did an outstanding job

GrayHair Hires Dylan Purse as Vice President of Product Management

July 20, 2017|

We are excited to announce that Dylan Purse has re-joined the GrayHair team as Vice President of Product Management, responsible for the company’s technology roadmap, product development and go-to-market strategies, as well as partner relationship initiatives. Dylan was Dylan was senior product manager at GrayHair in 2012-2013, responsible for managing the product and offer mix for a portfolio of data hygiene, mail tracking, and postal processing services that enable clients to manage customer data and mailing activities. Following GrayHair, he served in leadership roles at Bell and Howell as Senior Director and Product Strategy, and at Window Book as Senior Vice

GrayHair Launches New Website

May 1, 2017|

Before this year's National Postal Forum, we launched a new corporate site that showcases our focus on our postal services. In the next few months, you will see the site grow with expanded content and a postal blog featuring our experts discussing leading industry topics.

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