NEW

Latest News

GrayHair Solves Direct Mail Attribution Problem for OmniChannel Marketers

GrayHair solves direct mail attribution problem for OmniChannel Marketers by launching a new platform to help marketers prove and grow the revenue direct mail generates.

GrayHair Software Introduces GH Card Insights™

FOR IMMEDIATE RELEASE GrayHair Software Introduces GH Card Insights™ to Transform Credit and Debit Card Delivery Data into Business Intelligence for CX, Fraud, and Operations Teams Stuart, FL — 9 July 2026 —GrayHair Software today announced the availability of GH Card...

GrayHair Software Recognized as a “HOT COMPANY” by Mailing Systems Technology Magazine

FOR IMMEDIATE RELEASE STUART, FL – [August 22, 2025] – GrayHair Software is proud to announce its recognition as a "HOT COMPANY" by Mailing Systems Technology magazine. This announcement highlights GrayHair Software's commitment to transforming postal and address data...

GrayHair Software Launches PD3C – Postal Data Contact Center Connector

Low-code call center integration reduces mail-related call volume and improves resolution time Stuart, FL – July 17, 2025 – GrayHair Software today introduced the Postal Data Contact Center Connector (PD3C), a groundbreaking integration that brings real-time postal...

GrayHair Software Unveils Powerful Enhancements to Its Automated Data Quality Platform

GrayHair Software, a leader in data quality solutions, today announced the expansion of its Automated Data Quality Platform (ADQP), introducing advanced features that make it easier for businesses to integrate, access, and optimize data.

GrayHair Software Leverages Cutting-Edge Privacy Automation AI Technology to Improve Business Practices

Loading the Elevenlabs Text to Speech AudioNative Player... FOR IMMEDIATE RELEASE GrayHair Software implements new privacy automation toolset to enhance operational efficiency and ensure compliance. (Stuart, Florida) – July 2, 2024 – GrayHair Software, the leading...

GrayHair Software Invests in 48-Month NCOALink® License To Better Serve Customers

GrayHair Software, a dynamic data and software as a service company and leading consumer and provider of postal data, has obtained its 48-Month NCOALink® License (Full Service Provider).

LOGIN

Regional Transportation Optimization (RTO) Moves Forward

The Postal Service continues its move forward onboarding additional ZIP Codes under the RTO platform. The Postal Service is mandated to regularly report to the PRC the status of which Post Offices are losing their evening collection under RTO. The latest report was issued on May 8th, 2026, showing 15,347 ZIP Codes now under RTO.

If your ZIP Code is less than fifty (50) miles from one of the RPDCs (56 are planned) you continue to receive morning and nightly collections, if you are outside of that region, you will only have morning collection services. 

There are approximately 31 thousand post offices today, when RTO is fully implemented it is expected that about 23,000 will no longer receive twice daily pickups. While that number is about ¾ of the post offices, it is not ¾ of the population. Many of the post offices within the 50-mile range of RPDCs are more densely populated urban areas. 

The map below, as posted on Save the Post Office website, displays in yellow the areas that are eligible for RTO but have not yet been activated. Blue are the areas under RTO now, and the orange are areas within 50 miles of RPDC coverage. 

You can launch into a larger interactive map where you can scroll over cites to get specific geographic information about their RTO status here: https://clausa.app.carto.com/map/42d02237-1c76-4c6d-8a4c-ab776a331863

Save the Post Office also provides a RTO STATUS CHECKER, this tool allows you to enter your ZIP Code and learn if it is within an RTO zone or not. The example below shows ZIP 33912, Fort Myers Florida. It has not yet been RTO activated, but as its RPDC is Tampa, and the Ybor facility became RPDC activated on May 25th I expect to see Fort Myers RTO activated since it is outside the 50 miles of Tampa with the next launch. Once launched if outside of 50 miles the RTO status will show activated as the Missoula MT example below.

Presorted Marketing Mail represents over one half of USPS mail volume now; those volumes are sent through BME and drop ship so are excluded from the RTO which applies to single piece mail. Direct Marketers and Business Mailers are impacted by RTO due to the large volume of business reply mail they receive, over 310 million pieces, half which may come from RTO offices. 

Previous

Next

© 2026 • GrayHair Software • ALL RIGHTS RESERVED

Privacy • Interest-Based Advertising • Do Not Sell My Personal Information