As a founding Partner and CEO of GrayHair Software, Tom brings 40+ years of postal industry experience to the executive team. In his role, he works to build the company into an innovative data management leader for global financial firms, insurance companies, the postal industry, and others.

He is an active Board Member for Elwyn, a 165-year-old nonprofit serving children and adults with behavioral disabilities. He also spends time supporting Hopeworks, an organization helping underserved youth in poor communities.

Tom also belongs to the Union League of Philadelphia and serves on committees focused on underserved populations in the tri-state area, as well as on preserving the legacy of the Constitution and historical artifacts over the past 100+ years. He is a former musician and piano builder. Tom currently resides in Stuart, Florida, with his wife Jane.

As the CFO, Lily manages and oversees all financial objectives, planning, forecasting, and risk evaluation. She leads financial processes in compliance with federal regulations, policies, and procedures. With over 15 years of experience as a financial executive, Lily is known for utilizing strategic analysis and insights and fostering a team approach to drive organizational improvements. She takes pride in being an effective partner of a team that is focused on company growth in all areas.

Outside of GrayHair, Lily is highly involved in several professional and community-focused groups. Along with her active membership in both the American Institute of Certified Public Accountants (AICPA) and CFO Alliance, Lily is also a Alzheimer’s Association Volunteer and Walk Planning Committee member.

Lily is an avid Philadelphia sports fan, vocal multi-sport mom, and an audiobooks and podcast aficionado. She is also a fabulous salsa dancer!

Lily currently resides in Cherry Hill, New Jersey with her husband, three children, pet dog (Betty) and cat (Cupcake).

As the Head of Operational Support, Moira brings an unprecedented level of care and dedication to ensure the satisfaction of GrayHair’s clients. In her role, she is responsible for leading the Operational Support team, ensuring all clients receive exceptional support, and leads User Acceptance Testing efforts. Moira is extremely enthusiastic about helping GrayHair clients understand the unique stories behind their data.

Outside of GrayHair, Moira is an active member of the Association of Project Management Professionals and the Vermont Womenpreneurs. She loves spending time outdoors and regularly volunteers with the Vermont Fish and Wildlife Organization.

In her free time, Moira enjoys tapping into her creative side by making hand-poured candles, gardening, and more recently, embarked on a journey of learning how to sew. Moira currently resides in Addison, Vermont with her husband, son, yellow-lab, and pet cat.

In his position as Senior Consultant, Head of Business Development, Dean leverages his expertise within GrayHair to lead account teams that help support the short and long-term needs and initiatives of its clients and prospects. He also brings experience in corporate strategy and B2B Marketing which supports the direction and needs of GrayHair’s leadership team.

Since joining GrayHair in 2018, Dean has brought both a passion and advocacy for the postal/mail industries and almost 30 years of experience working with the largest mailers in the country. He has a successful track record understanding the needs of the company’s clients, their vendors, and the USPS.

In his free time, Dean focuses his time on his family. He’s often attending a sporting game for one of his kids or engaging in his lifelong passion of competing on the soccer field. During the warmer months, Dean and his family enjoy spending as much time as possible in the city of Avalon at the Jersey Shore.

Dean currently resides in Southern New Jersey with his wife and four children.

For the past 20+ years, Josh has gained a deep knowledge of the challenges that enterprise mailers and mail service providers face in the areas of postal operations, data management, and campaign success. As GrayHair’s Head of Data, he leverages this understanding in current client relationships while demonstrating how to use GrayHair’s services and a client’s own data to produce solutions for these identified challenges.

Josh is one of GrayHair’s leading postal experts, specializing in mail production and campaign facilitation for large mailers and their vendors. Josh’s extensive industry knowledge ranges across topics like address hygiene, postage optimization, delivery optimization, industry compliance, and data analytics. When he’s not knee-deep in data, Josh enjoys advocating for the care and rescue of Rhodesian Ridgebacks.

Josh currently resides in New Jersey with his wife and two children and, of course, his own ridgeback, Ares.

As the Vice President of Product Management, Everette leads the Product team, acts as a Subject Matter Expert and Product lead for GrayHair’s infrastructure overhaul, and is responsible for interfacing with the USPS regarding Visibility Data. He brings almost 20 years of experience in the mailing industry with a diverse set of specialties including mail tracking, address hygiene, postal operations, and presort. Everette enjoys helping to find unique solutions that are both technically innovative and viable from a business perspective.

He is a Certified AWS Cloud Practitioner and Industry Co-Chair of UG4. Offline, Everette is very involved in his community. He continues 20+ years of involvement in his local Habitat for Humanity Chapter as well as participating in a group of cyclists that promote local non-profits, called Team ‘Be the Good’.

Everette resides in Lafayette, Indiana with his wife and son. If he is not riding his bike or gardening at home, he enjoys roasting his own coffee beans.

As the Vice President of Technology for GrayHair, Mike is responsible for the timely delivery of high-quality technical solutions that drive many of GrayHair’s key business strategies. In his role, Mike oversees day-to-day project management, helping to ensure that all GrayHair teams are working collaboratively and productively in an Agile environment.

Mike deeply appreciates the reality of working for a small company, where no day looks the same as the previous day. He considers it a privilege to work with so many amazing team members on a regular basis.

Outside of work, Mike gives back to his community by volunteering with the Delaware Food Bank. In his spare time, he enjoys golfing, fishing, attending Philly sports events, completing DIY projects, and camping in Southern Delaware. Mike currently resides in Wilmington, Delaware with his two boys and dog, Oreo.

Deborah Damore is the Head of Postal Affairs at GrayHair Software, bringing over 20 years of expertise in the mailing and logistics market. She specializes in driving success and innovation through enterprise-wide mail management solutions for diverse sectors, including financial services, insurance, direct marketing, and nonprofits.

A dedicated industry advocate, Deborah champions the interests of mailers and shippers nationwide. Her commitment is demonstrated by her leadership roles, including serving as the Industry Co-Chair of the Mailers Technical Advisory Committee (MTAC) and holding board positions with PostCom and the NPPC. She presents regularly at NPF, PCCs, AIMs, and Industry Trade conferences.

Her downtime, while limited, is spent with her growing family, traveling, and reading a good book.

Adam is one of the postal industry’s leading experts on all aspects of address hygiene and data quality services. For 25+ years, he has brought expert knowledge of how these services can enhance the postal and business operations of some of the largest operations in the country. As a key member of GrayHair’s product team, he uses his experience to analyze, research, design, and implement new solutions to meet the unique needs of individual businesses in the ever changing mailing industry.

As the industry’s “Addressing Guru”, he is constantly involved in leading postal initiatives, associations, and work groups, including being the MTAC Industry Focus Area Leader (Data, Technology, and Addressing) and AMEE Association Rep. He is also a key speaker at numerous venues such as PCC events, the National Postal Forum, Explore, AIM, and other events.

Adam is a resident of northern Illinois, where he lives with his wife. Beyond his postal focus, he helps his wife with her art business and volunteers with a relief group as a certified chainsaw operator to remove fallen trees after storms.

As Chief of Staff for GrayHair Software, Marcella leads culture, communication, and ensures alignment across the organization to foster a collaborative, creative team and enhance organizational effectiveness. She brings over a decade of experience in operations leadership with expertise in personnel management and voice of the customer.

A TEDx speaker and seasoned project manager, Marcella is known for her ability to translate customer and employee feedback into actionable insights that drive growth and enhance workplace culture.

Marcella is passionate about communications, animal rescue, and assistive technology. When not championing initiatives at GrayHair, she can be found tinkering with multimedia art projects, swimming, or editing Wikipedia articles.

As the Head of Client Engagement, Sam leads her team with a focus on cultivating strong client partnerships and delivering consistent, high-quality experiences. She is dedicated to ensuring both her team and their clients feel supported and set up for success by acting as a trusted advisor and resource. With a professional background rooted in customer service and project management, Sam also brings a lively, competitive spirit from her experience in sports radio to advocate for her clients within the postal industry.

Sam holds a Master’s in Education and is a seasoned public speaker. Her passion for people and complex data outcomes is matched by her commitment to her community. She is a frequent donor at the Red Cross and is a dedicated advocate for LGBTQ+ rights.

Sam resides in Bucks County, Pennsylvania, with her husband, Kyle, and their two children. She is also the human caretaker of the real life Tuffy, the unofficial mascot dog of GrayHair. When she is not cheering on Philadelphia sports teams, Sam enjoys attending live music events, visiting local breweries, and spending her summers on the beach in Wildwood, New Jersey.