Undeliverable is Unacceptable: NCOA and ACS™ are not the same, but they complement each other

NCOA and ACS™ are not the same.

NCOA only works on permanent change-of-address information. Depending on which level you’re working at, you can have data and information going back 48 months.

ACS™ is a post-mailing solution. It will also give you change-of-address information, similar to NCOA. You’ll actually be able to get more new addresses and more matches that you did not get through NCOA. But, again, you’ll only get them post-mailing. You’ll also get what’s called Nixie Codes, which are all the other reasons why a mailpiece was undeliverable.

These tools can help you decide when to take action and what action you’re going to take regarding your undeliverable mail.

---

Mailed messages are only effective if they actually reach the customer on time.

All customer communications are critical to a successful business – statements, notices, cards, and marketing pieces. Time, effort and technology are used to efficiently print, insert and mail the message. But it needs to get delivered. Mailed messages are only effective if they actually reach the customer on time. The US Postal Service (USPS) is implementing exciting and substantial changes to its address quality tools. Join us for a conversation on what’s changing, what’s at risk, and what leading organizations are doing differently.

WATCH: Undeliverable is Unacceptable: The True Costs of Failed Communications

Learn from industry experts and leading professionals who have seen successes with a strong address management program. 

---

Transform your postal data into business-ready intelligence and insight.

Since 2000, GrayHair Software has become the leading consumer and provider of postal data, processing over 125 billion data points annually.

GrayHair Software helps the largest financial services, banking, insurance, and healthcare organizations integrate more than 125 billion complex enterprise postal data points (including real-time mail tracking, address quality, and location intelligence) directly into core customer and prospect data platforms.