Business Ready Intelligence and Insight – Across the Organization
Access to detailed mailpiece data provides actionable insights that can be leveraged across different departments, driving operational excellence, and maximizing organizational effectiveness.
Leveraging Postal Data Across Your Organization
Fraud
Understand anomalies that could indicate a mail theft-related event, including when high-value mail is redirected to a new address and when delivery is not progressing in the time frame it should.
Marketing
Marketers use mail delivery data in their coordinated multi-channel campaigns by connecting physical and digital channels, thus generating a higher overall campaign response.
Informed Delivery
Marketers can see who specifically is engaging with their Informed Delivery programs to use for attribution and future prospect segmentation and targeting.
Call Center
Efficiently respond to customer issues and inquiries. Call center representatives gain access to mail piece delivery data and the ability to identify the location of a piece, reducing overall time and cost when serving a client.
Remittance Operations
Monitor incoming mail to help staff remittance operations and manage cash flow. GrayHair provides the monitoring and identification of incoming payments, including mortgages, payments, critical documents, and more.
Return Mail Operations
The USPS Secure Destruction is a program that allows mailers to reduce their dependency on return mail facilities, as the USPS will securely destroy undeliverable mail. Mail piece data is received quickly and pushed to the mailer immediately, rather than waiting for the physical undeliverable mail piece to be returned.
Client Experience
Using delivery event data to let clients know about the arrival of their mail pieces proactively. This generates a higher level of customer satisfaction and reduces questions and issues.
Compliance
For insurance companies, reducing USPS Certificate of Mailing service costs by providing USPS acceptance data for policy cancellation notifications leveraging the Intelligent Mail Barcode (IMb).
Explore Our Products
Ready to dive deeper into our offerings? Click the links below to learn more about how GrayHair can help you elevate your postal data.
