PRODUCT
Mail Tracking
Gain Complete Visibility with GrayHair’s Mail Tracking Solutions
Many mailers lack clear visibility into their mail processing and delivery journey.
This makes it difficult to identify bottlenecks, track performance, respond to internal/external inquiries, and optimize their operations. This lack of insight can lead to inefficiencies, delays, increased costs, and poor customer satisfaction.
Achieve complete transparency and control over your mail operations with our Mail Tracking and Delivery Performance solution. Gain chain-of-custody and enhanced visibility into every stage of production and delivery, from initial print through inserting and commingling to the final USPS delivery. The GrayHair platform also provides critical metrics, including mail-in-home dates, missed delivery windows, piece redirection, and more, empowering you to optimize your mail strategies and ensure successful delivery.
Track Every Mailpiece, Every Step of the Way with GrayHair’s Advanced Mail Tracking
Ensure delivery accuracy, optimize operations, monitor SLA’s and suppliers, and enhance customer satisfaction with our comprehensive mail tracking solutions. Gain real-time insights from print to delivery and beyond.
In today’s fast-paced world, knowing the precise location and status of your mail is critical. GrayHair Software’s Mail Tracking solutions provide end-to-end visibility, allowing you to monitor every piece from production to delivery. Eliminate uncertainty, reduce delays, and gain actionable insights to optimize your mailing strategies.
Our advanced tracking capabilities empower you to manage operations efficiently, respond to mail piece delivery status inquiries quickly, and ensure a seamless customer experience.
IMb: The Foundation of Modern Mail Tracking
Intelligent Mail Barcode (IMb) technology is the cornerstone of our mail tracking services. It provides unique identifiers for each mailpiece, enabling precise tracking and data collection throughout the delivery process. Our platform can create or ingest IMb’s, or both.
Key Benefits of IMb:
- Enhanced Tracking: Track individual mailpieces with unparalleled accuracy.
- Detailed Data: Access comprehensive data on mailpiece movement and delivery status.
- USPS Compliance: Ensure compliance with USPS regulations and requirements.
- Operational Efficiency: Streamline mail processing and improve operational workflows.
SOLUTION > POSTAL OPTIMIZATION
Advanced Features for Complete Mailstream Control
GrayHair Software goes beyond basic tracking with a suite of advanced features that provide deeper insights and control over your mailstream.
CASS
Informed Visibility (TM): Real-Time Mailstream Insights
Leverage USPS Informed Visibility (TM) data to gain real-time insights into your mailstream. Track mail from entry to delivery, monitor, and identify potential issues .
CASS
ACS™: Automated Address Updates
Integrate USPS Address Change Service (ACS™) to receive automated notifications of post mailing address changes and undeliverable mail pieces. Keep your database current and reduce undeliverable mail.
CASS
Secure Destruction: Protecting Sensitive Information
Ensure the secure destruction of undeliverable and sensitive mail with our integrated Secure Destruction services. Maintain compliance and protect confidential information.
Dashboards that Turn Data into Business Ready Intelligence and Insights
GrayHair Software provides powerful data visualization and reporting tools to help you make informed decisions.
Interactive Dashboards
Visualize mail tracking data with intuitive dashboards.
Custom Reports
Generate custom reports tailored to your specific needs.
Performance Analysis
Analyze mail delivery performance and identify areas for improvement.
Delivery Metrics
Monitor key delivery metrics, such as in-home dates and missed delivery windows.
Seamlessly Integrate Mail Tracking into Your Systems
We offer custom integration options and data feeds to seamlessly integrate our mail tracking solutions with your existing systems.
Benefits of Custom Integrations:
- Streamlined Workflow: Integrate mail tracking data into your CRM, ERP, or other business systems.
- Real Time Monitoring: Leverage to quickly address supply chain delivery issues.
- Automated Processes: Automate data transfer and reporting processes.
- Enhanced Efficiency: Improve overall operational efficiency and data management.
- Tailored Solutions: Develop custom integrations to meet your unique requirements.
Key Advantages You’ll Experience
Complete Visibility
Gain end-to-end visibility into your mail processing and delivery journey.
Improved Delivery Accuracy
Ensure mail reaches the intended recipients on time.
Operational Optimization
Identify bottlenecks and inefficiencies to optimize operations.
Enhanced Customer Service
Respond to inquiries quickly and provide accurate status updates.
Reduced Costs
Minimize waste and reduce costs associated with undeliverable mail.
Data-Driven Decisions
Make informed decisions based on real-time data and analytics.
Compliance and Security
Ensure compliance with USPS regulations and protect sensitive information.
Explore Our Products
Ready to dive deeper into our offerings? Click the links below to learn more about how GrayHair can help you elevate your postal data.
Postal Data Contact Center Integration (PD3C)
Reduce mail-related call volume and improve resolution time.
Ready to Optimize Your Mail Operations?
Schedule a Mail Tracking Consultation
Contact GrayHair Software today to learn how our advanced Mail Tracking solutions can help you achieve complete visibility and control over your mailstream.
