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POSTAL UPDATES

Postal Updates

The United States Postal Service Board of Governors held an open meeting on May 9th, 2025. They highlighted the Postal Service’s 250 years of operation and the current economic challenges, including cost control, revenue growth, and infrastructure modernization.

David Steiner Appointed 76th Postmaster General

From the USPS Corporate Affairs Website Postal Service Board of Governors appoints David Steiner to be 76th Postmaster General and CEO of the United States Postal Service The U.S. Postal Service Board of Governors today announced that they have chosen David Steiner to...

Stamp Out Hunger with the USPS Annual Food Drive

USPS annual food drive is schedule for Saturday May 10th, 2025. The event which began in 1993 is the country’s largest single-day food drive.

GrayHair Software Launches New Website

Check back often for links to new stories, white papers and mailing resources. Please drop us a note with any feedback on how we can improve our efforts to support you.

USPS Informational Webinars on Service Standard Changes

The new service standard changes took effect April 1st, 2025.  The new measurement is using a 5-D to 5-D versus the less granular 3-D to 3-D.  Phase one of this change will be adding in an additional day into single piece First-Class mail that is entered more than 50 miles from an origin Regional Processing and Distribution Center (RPDC) and non destination entered Marketing Mail and Periodicals. 

New Mailing Standards for Domestic Mailing Services Products

The Postal Service, published on May 1st  in the Federal Register a proposed rule for the structure changes as part of the proposed July 2025 postage increase.  A final rule will be published once the Postal Regulatory Commission approves the R2025-1 Market Dominant rate change.  

Search for a new Postmaster General (PMG) – could the wait be over?

This is the first National Postal Forum in my recollection in which we did not have a permanent Postmaster General (PMG) in office.  There have been transitional periods in USPS leadership – such as when acting PMG is in place due to retirement, resignation, or before a successor is officially named, but historically that replacement has been named prior to the NPF.  

Takeaways from the National Postal Forum 2025

Last week concluded a very successful National Postal Forum in Nashville, TN. GrayHair participated in six sessions at the forum on topics of Address Quality, Hot topics in Mail, Bridging the Gender Gap with leadership tips, and working with Postal and Client Data at Scale.  

Upcoming Industry / Postal Events

Save the dates for the upcoming industry / postal events!

Defining the “Perfect” Mailing Address

Defining the "Perfect" Mailing Address A well-designed address database is the bedrock of address quality.What exactly constitutes a “perfect” address? It might seem like a simple question, but the answer is more nuanced than you might think. The concept of a...

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GrayHair Software Invests in 48-Month NCOALink® License To Better Serve Customers

FOR IMMEDIATE RELEASE

GrayHair Software proudly announces its investment in the 48-Month NCOALink Full Service Provider License.

(Stuart, Florida) – May 22, 2024 – GrayHair Software, a dynamic data and software as a service company and leading consumer and provider of postal data, has obtained its 48-Month NCOALink® Full Service Provider License. GrayHair Software is now one of a small number of companies in the United States to secure this license, solidifying its status as the industry leader in Address Data Quality services.

With the approval to license this product, GrayHair offers its clients reduced undeliverable mail, lower mailing costs, and minimized waste, making mailing processes more efficient and environmentally friendly. Additionally, it ensures accurate and timely mail delivery, which is crucial for important documents, packages, and marketing materials.

Everette Mills, Director of Technical Product Management at GrayHair says, “I’m thrilled to announce a significant investment here at Gray Hair Software. We’re introducing 48-month National Change of Address data natively to our platform. This will provide our customers with several key benefits, including:

  • Increased processing speed and consistency by bringing it in-house.
  • Improved ability to stay in touch with hard-to-reach customers, especially those who have transitioned to digital-first communication channels.
  • Enhanced efficiency in pinpointing customers for critical deliveries, such as credit card plastics or other high-value mail pieces, even for those who don’t typically receive a monthly mail piece or newly acquired lists.

By upgrading from an 18-Month Limited Service provider to a 48-Month Full Service provider we’re empowering our customers with a powerful resource to prevent fraud and ensure effective customer communication.”

By investing in this 48-Month NCOALink® License, GrayHair Software not only enhances its address data quality service offerings but also reinforces its reputation as a leader in the postal data industry. This milestone will deliver significant benefits to its clients, contributing to more efficient, cost-effective, and secure mailing processes.

GrayHair is a non-exclusive Full Service Provider Licensee of the United States Postal Service®

The following trademarks are owned by the United States Postal Service® : NCOALink®

About GrayHair Software

GrayHair Software is a dynamic data and software as a service company with over 20 years experience providing analytics and insights. We excel in solving data-related challenges, offering comprehensive solutions for many Fortune 100 companies. As the leading consumer and provider of postal data, we manage over 150 billion data points and track over 25% of all U.S. Postal® mailpieces annually. Renowned for delivering exceptional client service, we unlock the hidden value of customer data, enhancing essential business processes, including marketing performance, fraud prevention, customer experience, and mailing operations. We empower decision-makers by turning data into Business-Ready Intelligence, enabling organizations to succeed through the strategic management and optimization of their complex data.

For more information contact us at 866.507.9999 or info@grayhairsoftware.com

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