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POSTAL UPDATES

Holiday Mail Delays – The USPS and the Government Shutdown: An Updated Holiday Warning

The U.S. Postal Service relies heavily on the infrastructure and personnel of other government agencies (like the FAA) and private contractors. This interdependence creates a serious indirect impact that threatens the predictable speed of your mail.

10/21/25: Stay Ahead with the Latest Postal Industry Insights from GrayHair Software!

Key Postal Update: Lower 2026 Postage Projections, Zone Pricing Denied, and Network Changes ⇓ DOWNLOAD THE NEWSLETTER (PDF) We've compiled the most critical updates from the latest postal developments to keep you informed of changes that may impact your direct mail...

No USPS Price Change

Big news from the USPS: There will be no price change in January 2026 for First-Class, Marketing Mail, and Periodicals. Here's a quick breakdown of what this announcement really means for mailers USPS Price Change Update: What Does "No January Increase" Actually Mean...

August 2025 USPS Financials

Today, September 24th, the Postal Service filed with the Postal Regulatory Commission their Unaudited Financials for the month of August 2025.   For months that do not close out a quarter USPS provides their unaudited financials revenues and volumes, reporting out the...

What’s in store for postage rates in January 2026?

The path forward for a potential USPS postage increase in early 2026 is anything but straightforward. Here's what you need to know: The Forecast: The USPS expects to have about a 1.2% rate authority available for a January price change. We'll know the final number...

Postmarks and Postal Possession Updates

The proposed rule educates, formalizes, and clarifies the public understanding of postmarks within the Domestic Mail Manual (DMM)  By Deborah Damore, Head of Postal Affairs, GrayHair Software August 13, 2025 A notice of proposed rulemaking was published in the Federal...

8/8/25: Stay Ahead with the Latest Postal Industry Insights from GrayHair Software!

Don’t miss out on critical developments affecting the postal landscape. Deb Damore, Head of Postal Affairs at GrayHair Software, brings you a concise breakdown of the most recent Board of Governors Meeting highlights, USPS financial performance, and service updates.

Milestone Dates in USPS History

Below are just a few of the dates of importance and and their significance to the Postal Service:  1639 - A former tavern in Boston becomes the first Post Office store. 1775 - Benjamin Franklin appointed as the first Postmaster General. 1815 - Steamboats begin...

USPS 250th Anniversary

The United States Postal Service turned 250 on Saturday July 26th, 2025, which is more than a year before the United States became the United States when on September 9th, 1776 the Second Continental Congress adopted the new name “United States of America” for what...

Mailers Technical Advisory Committee (MTAC) 2026

The proposed dates for 2026 MTAC meetings were shared last week so people can block their calendars and make travel plans.  2026 will continue to be closed to MTAC members with leadership and association executives having three opportunities to sponsor guests.  The...

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SOLUTION > MARKETING PERFORMANCE

Measure In Home Delivery Window Performance

Monitor and optimize the in-home delivery window for your marketing campaigns.

Marketers often struggle to ensure their direct mail campaigns arrive within the desired in-home delivery window.

This lack of precise timing can negatively impact campaign performance and reduce ROI. Visibility into the delivery window is essential for coordinating multi-channel campaigns and maximizing customer response.

Monitor your marketing mail performance to understand if they will arrive exactly when they’re supposed to with our Marketing In-Home Delivery Window Performance solution. Provides detailed monitoring of your in-home delivery windows, giving you the data and insights you need to optimize campaign timing and maximize impact. With real-time visibility into delivery performance, you can refine your strategies and improve overall marketing effectiveness.

Key Features & Benefits

In-Home Window Monitoring

Track the delivery of your marketing mailpieces in real time to confirm they arrive within the planned delivery window.

Delivery Performance Dashboard

Access an intuitive dashboard that provides a clear overview of campaign delivery performance, highlighting on-time, early, and late deliveries.

Optimize Campaign Timing

Use delivery data to refine your campaign schedules and ensure your messages reach customers at the most impactful times.

Coordinate Multi-Channel Campaigns

Align direct mail delivery with digital marketing efforts for a seamless and integrated customer experience.

Improve Marketing ROI

Maximize response rates by ensuring timely delivery and optimizing campaign performance.

Data-Driven Insights

Gain valuable insights into delivery patterns and trends to inform future marketing strategies.

Visual Representation

Clear visual representation of delivery performance through the dashboard.

Get in touch today.

Ask GrayHair about…

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The granularity of the in-home window tracking data we provide.

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Specific reporting options and customization available for in-home delivery performance.

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How our solution integrates with your existing campaign management tools.

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How to best utilize the delivery performance dashboard for campaign optimization.

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How our solution can help with coordinating multi-channel campaigns.

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Case studies or examples of how our solution has improved in-home window delivery for other clients.

The GrayHair Advantage

Best In Class

For over 20 years, GrayHair Software continues to be the platinum standard of mail tracking and address data quality services. Our teams serve the country’s largest companies, processing over 150 billion data points annually.

Data-Driven

Our Business-Ready Intelligence (BRI) solutions provide actionable insights that enable our clients to gain visibility into critical communication processes, enhance customer engagement, minimize risk and target marketing efforts more precisely.

Award Winning

Our award winning customer support and service team goes above and beyond to not only ensure the client’s success they also unlock operational efficiencies and deliver beyond expectations on a daily basis.

Customer Centricity

GrayHair teams are agile when tailoring our services to align with the unique needs of each client. Our commitment to our customers is reflected in every aspect of our business, from product development to customer support.

Data Privacy & Security

Our team is dedicated to upholding the utmost standards of data privacy and security, exemplified by our adherence to rigorous certifications such as SOC 2 with HITRUST, HIPAA, PCI-DSS, and CCPA compliance.

Expertise

As the leading Address Quality and Postal Data expert in the United States, our team boasts over 100 years of combined postal industry experience. We employ data scientists, full stack, AI/ML and data specific engineers that continuously build.