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POSTAL UPDATES

July 2025 Price Approval

Today May 30th, 2025, the Postal Regulatory Commission (PRC) approved in its entirety the USPS Market Dominant Price changes for July 13th, 2025.   The PRC response can be found with this link. “The Commission concludes that the planned price adjustments, as described...

The Value of USPS Secure Destruction: Protecting Privacy and Promoting Efficiency

For financial, healthcare, insurance, and other compliance-driven mailers, safeguarding customer data is not just a priority; it's a regulatory requirement. The United States Postal Service’s Secure Destruction program provides a reliable and secure solution for...

Postal Updates

The United States Postal Service Board of Governors held an open meeting on May 9th, 2025. They highlighted the Postal Service’s 250 years of operation and the current economic challenges, including cost control, revenue growth, and infrastructure modernization.

David Steiner Appointed 76th Postmaster General

From the USPS Corporate Affairs Website Postal Service Board of Governors appoints David Steiner to be 76th Postmaster General and CEO of the United States Postal Service The U.S. Postal Service Board of Governors today announced that they have chosen David Steiner to...

Stamp Out Hunger with the USPS Annual Food Drive

USPS annual food drive is schedule for Saturday May 10th, 2025. The event which began in 1993 is the country’s largest single-day food drive.

GrayHair Software Launches New Website

Check back often for links to new stories, white papers and mailing resources. Please drop us a note with any feedback on how we can improve our efforts to support you.

USPS Informational Webinars on Service Standard Changes

The new service standard changes took effect April 1st, 2025.  The new measurement is using a 5-D to 5-D versus the less granular 3-D to 3-D.  Phase one of this change will be adding in an additional day into single piece First-Class mail that is entered more than 50 miles from an origin Regional Processing and Distribution Center (RPDC) and non destination entered Marketing Mail and Periodicals. 

New Mailing Standards for Domestic Mailing Services Products

The Postal Service, published on May 1st  in the Federal Register a proposed rule for the structure changes as part of the proposed July 2025 postage increase.  A final rule will be published once the Postal Regulatory Commission approves the R2025-1 Market Dominant rate change.  

Search for a new Postmaster General (PMG) – could the wait be over?

This is the first National Postal Forum in my recollection in which we did not have a permanent Postmaster General (PMG) in office.  There have been transitional periods in USPS leadership – such as when acting PMG is in place due to retirement, resignation, or before a successor is officially named, but historically that replacement has been named prior to the NPF.  

Takeaways from the National Postal Forum 2025

Last week concluded a very successful National Postal Forum in Nashville, TN. GrayHair participated in six sessions at the forum on topics of Address Quality, Hot topics in Mail, Bridging the Gender Gap with leadership tips, and working with Postal and Client Data at Scale.  

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NCOALink®

Learn more about NCOALink® software to ensure your postal address data is accurate and up-to-date.

Keep your database current with NCOALink®

Our 48-Month NCOALink® processing identifies individuals and businesses that have moved, ensuring your mail reaches the right recipients and reducing wasted postage, reduced undeliverable mail, lower mailing costs, and minimized waste, making mailing processes more efficient and environmentally friendly.

Additionally, it ensures accurate and timely mail delivery, which is crucial for important documents, packages, and marketing materials.

This will provide our customers with several key benefits, including:

  • Increased processing speed and consistency by bringing it in-house.
  • Improved ability to stay in touch with hard-to-reach customers, especially those who have transitioned to digital-first communication channels.
  • Enhanced efficiency in pinpointing customers for critical deliveries, such as credit card plastics or other high-value mail pieces, even for those who don’t typically receive a monthly mail piece or newly acquired lists.

GrayHair is a non-exclusive Full Service Provider Licensee of the United States Postal Service®.

The following trademarks are owned by the United States Postal Service® : NCOALink®

Monitoring for Change of Address

The USPS collects National Change of Address (NCOA) information and compiles the Permanent COA information into encrypted data utilized by NCOALink® software to identify when a person has moved and, when possible, provide their new address.

The USPS certifies all NCOALink software and service providers to ensure that very strict matching logic is followed. This logic is designed to prevent making invalid matches to COA information. NCOALink® processing will also identify when there are old COAs (over 18 months old), COA’s without a new address, COA’s where NCOALink® is unable to return the new, domestic address, COA’s where the new address is a foreign address, and several reasons why a near match was made to a COA record.

Detailed information on the NCOALink® data, the matching criteria and process is available from the USPS at https://postalpro.usps.com/NCOALink_User_Tech_Info

Explore NCOALink® Resources

Learn more about NCOALink® software and GrayHair’s other address data quality cutting-edge tools to ensure your address data is accurate and up-to-date.

Get a Free Address Data Quality Assessment

Ready to Improve Your Address Data Quality?

Contact GrayHair Software today to learn how our tools and best practices can help you achieve accurate, reliable, and actionable data.

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