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POSTAL UPDATES

Postal Updates

The United States Postal Service Board of Governors held an open meeting on May 9th, 2025. They highlighted the Postal Service’s 250 years of operation and the current economic challenges, including cost control, revenue growth, and infrastructure modernization.

David Steiner Appointed 76th Postmaster General

From the USPS Corporate Affairs Website Postal Service Board of Governors appoints David Steiner to be 76th Postmaster General and CEO of the United States Postal Service The U.S. Postal Service Board of Governors today announced that they have chosen David Steiner to...

Stamp Out Hunger with the USPS Annual Food Drive

USPS annual food drive is schedule for Saturday May 10th, 2025. The event which began in 1993 is the country’s largest single-day food drive.

GrayHair Software Launches New Website

Check back often for links to new stories, white papers and mailing resources. Please drop us a note with any feedback on how we can improve our efforts to support you.

USPS Informational Webinars on Service Standard Changes

The new service standard changes took effect April 1st, 2025.  The new measurement is using a 5-D to 5-D versus the less granular 3-D to 3-D.  Phase one of this change will be adding in an additional day into single piece First-Class mail that is entered more than 50 miles from an origin Regional Processing and Distribution Center (RPDC) and non destination entered Marketing Mail and Periodicals. 

New Mailing Standards for Domestic Mailing Services Products

The Postal Service, published on May 1st  in the Federal Register a proposed rule for the structure changes as part of the proposed July 2025 postage increase.  A final rule will be published once the Postal Regulatory Commission approves the R2025-1 Market Dominant rate change.  

Search for a new Postmaster General (PMG) – could the wait be over?

This is the first National Postal Forum in my recollection in which we did not have a permanent Postmaster General (PMG) in office.  There have been transitional periods in USPS leadership – such as when acting PMG is in place due to retirement, resignation, or before a successor is officially named, but historically that replacement has been named prior to the NPF.  

Takeaways from the National Postal Forum 2025

Last week concluded a very successful National Postal Forum in Nashville, TN. GrayHair participated in six sessions at the forum on topics of Address Quality, Hot topics in Mail, Bridging the Gender Gap with leadership tips, and working with Postal and Client Data at Scale.  

Upcoming Industry / Postal Events

Save the dates for the upcoming industry / postal events!

Defining the “Perfect” Mailing Address

Defining the "Perfect" Mailing Address A well-designed address database is the bedrock of address quality.What exactly constitutes a “perfect” address? It might seem like a simple question, but the answer is more nuanced than you might think. The concept of a...

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Managing Informed Delivery Campaign Data

Accessing Informed Delivery Campaign Data with GrayHair’s Mail Tracking Platform

Today the process for mailers to manage and analyze Informed Delivery campaign data and metrics is very manual. It requires
multiple steps to synthesize various data streams to formulate the data into meaningful insights.

GrayHair offers a set of reports and lookup tools that provides mailers visibility into who received the custom images, when they opened those emails, and if and when they clicked through the link. In addition, data feed options are available to provide mailers with this information tied back to mailpieces to identify data that will allow them to perform additional tracking and reporting.

key features

  • Visual reports showing the scope and reach of an Informed Delivery campaign within mailing metrics and Informed Delivery-generated behavior patterns like email opens and click-throughs by day of week
  • Availability of Informed Delivery data in Ad Hoc tool to allow for custom reports and feeds to be built by clients (for SelectTrak users)
  • Standard, automated data feed providing all of the Informed Delivery events (opens, click-throughs, etc.) across all active 
    campaigns (for MailTrak users)
  • Visibility of Informed Delivery events at the mailpiece level through our Single Piece Lookup

Get the Product Sheet

Accessing Informed Delivery Campaign Data with GrayHair’s Mail Tracking Platform

Integrates into your current mail tracking report platform

Streamlines reporting and analysis through a single solution

Provides support from GrayHair’s postal experts

Accelerates your onboarding and ensuring the success of the program

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