At GrayHair, we take SECURITY seriously. Our unwavering dedication to safeguarding our client data is more than just our duty; it’s a 24/7, 365-day commitment. We pride ourselves on implementing the highest levels of data privacy and security in the industry.

Security is Paramount

Our security and compliance team closely monitors and manages client information, ensuring strict adherence to industry regulations and specific company requirements. We hold various certifications, including SOC2 Type 2 with HITRUST, PCI-DSS, HIPAA, and CCPA compliance, demonstrating our commitment to protecting sensitive data and meeting regulatory standards.

SOC2 Type 2 with HITRUST for Service Organizations

GrayHair proudly holds a SOC2 Type 2 Certification with HITRUST, showcasing our unwavering dedication to robust security, availability, processing integrity, confidentiality, and privacy controls. This certification affirms our commitment to ensuring the security of user data and providing confidence to our clients and partners in the resilience of our systems and the safeguarding of their sensitive information.

Security Awareness Certified with KnowBe4

GrayHair utilizes the KnowBe4 platform to not only keep our employees informed, we utilize the ongoing training that is updated monthly so we stay on top of the latest intel. Informed employees are powerful allies in the current threat landscape we live in.

Certifications

Training

SOC2 Type 2 with HITRUST controls, Security, Availability, Confidentiality, Processing Integrity, and Privacy
PCI-DSS
HIPAA
Third Party Risk Management Assessments (CyberGRX & TruSight)

OWASP Top 20
Privacy and Data Protection
Security Awareness Essentials
Business Ethics
HIPAA
Continuous company-wide training, including targeted testing

The GrayHair Advantage

Best In Class

For over 20 years, GrayHair Software continues to be the platinum standard of mail tracking and address data quality services. Our teams serve the country’s largest companies,

processing over 150 billion data points annually.

Data-Driven

Our Business-Ready Intelligence (BRI) solutions provide actionable insights that enable our clients to gain visibility into critical communication processes, enhance customer engagement, minimize risk and

target marketing efforts more precisely.

Enterprise-Wide Impact

GrayHair’s comprehensive solutions tackle organizational challenges from end to end, providing support across every facet of your business. GrayHair embeds diversity and inclusion into

its culture that extends into our hiring practices, vendor selection and overall solutioning of the problems our customers face. As a small business, this helps us integrate and work with the best in any industry or class of business.

Customer Centricity

GrayHair teams are agile when tailoring our services to align with the unique needs of each client. Our commitment to our customers is reflected in every aspect of our business, from product development to customer support.

Our award winning customer support and service team goes above and beyond to not only ensure the client’s success they also unlock operational efficiencies and deliver beyond expectations on a daily basis.

Data Privacy & Security

Our team is dedicated to upholding the utmost standards of data privacy and security, exemplified by our adherence to rigorous certifications such as SOC 2 with HITRUST, HIPAA, PCI-DSS, and CCPA compliance.

Expertise

As the leading Address Quality and Postal Data expert in the United States, our team boasts over 100 years of combined postal industry experience. We employ data scientists, full stack, AI/ML and data specific engineers that continuously build

and enhance our features and applications. Our cloud scalability and reliability experience lets us handle large data sets and derive complex solutions from our customer’s data along with other specific data sets needed. Our best in class partner network enables us to expand our solutions beyond the boundaries that typically hold others back from the insights we provide routinely.