POSTAL and industry UPDATES
Committed to Your Success
Stability in a Changing Postal Landscape
We are deeply invested in staying informed and engaged within the industry. We actively participate in key industry associations and events such as MTAC, DTAC, PostCom, NPPC, and NAPM.
This engagement allows us to monitor legislative and regulatory developments closely and understand their potential impact on our customers. By staying abreast of the latest updates and trends, we can proactively adapt our strategies and advocate for policies that support reliable and cost-effective mail delivery for our customers.
Our high-level connections within these organizations provide us with valuable insights, enabling us to anticipate changes and proactively address potential challenges. We collaborate with industry leaders and participate in crucial discussions to ensure we are at the forefront of any developments. This proactive approach allows us to mitigate potential disruptions and work to minimize any cost increases for our clients.
Ultimately, our goal is to be a trusted partner, providing our customers with the most up-to-date information and leveraging our advocacy efforts to navigate the evolving postal landscape. We are committed to protecting your interests by staying informed, engaged, and continuously investing in the solutions and expertise you rely on.
Deborah Damore
Head of Postal Affairs
Postal and Industry Updates
Postal Updates
The United States Postal Service Board of Governors held an open meeting on May 9th, 2025. They highlighted the Postal Service’s 250 years of operation and the current economic challenges, including cost control, revenue growth, and infrastructure modernization.
David Steiner Appointed 76th Postmaster General
From the USPS Corporate Affairs Website Postal Service Board of Governors appoints David Steiner to be 76th Postmaster General and CEO of the United...
Stamp Out Hunger with the USPS Annual Food Drive
USPS annual food drive is schedule for Saturday May 10th, 2025. The event which began in 1993 is the country’s largest single-day food drive.
GrayHair Software Launches New Website
Check back often for links to new stories, white papers and mailing resources. Please drop us a note with any feedback on how we can improve our efforts to support you.
USPS Informational Webinars on Service Standard Changes
The new service standard changes took effect April 1st, 2025. The new measurement is using a 5-D to 5-D versus the less granular 3-D to 3-D. Phase one of this change will be adding in an additional day into single piece First-Class mail that is entered more than 50 miles from an origin Regional Processing and Distribution Center (RPDC) and non destination entered Marketing Mail and Periodicals.
New Mailing Standards for Domestic Mailing Services Products
The Postal Service, published on May 1st in the Federal Register a proposed rule for the structure changes as part of the proposed July 2025 postage increase. A final rule will be published once the Postal Regulatory Commission approves the R2025-1 Market Dominant rate change.
Search for a new Postmaster General (PMG) – could the wait be over?
This is the first National Postal Forum in my recollection in which we did not have a permanent Postmaster General (PMG) in office. There have been transitional periods in USPS leadership – such as when acting PMG is in place due to retirement, resignation, or before a successor is officially named, but historically that replacement has been named prior to the NPF.
Takeaways from the National Postal Forum 2025
Last week concluded a very successful National Postal Forum in Nashville, TN. GrayHair participated in six sessions at the forum on topics of Address Quality, Hot topics in Mail, Bridging the Gender Gap with leadership tips, and working with Postal and Client Data at Scale.
Upcoming Industry / Postal Events
Save the dates for the upcoming industry / postal events!
Defining the “Perfect” Mailing Address
Defining the "Perfect" Mailing Address A well-designed address database is the bedrock of address quality.What exactly constitutes a “perfect”...
Comments on USPS OIGs Audit of Postal Automated Redirection System (PARS)
The @USPS OIG completed the first-ever audit of the Postal Automated Redirection System (PARS). PARS has improved mail forwarding rates over time, but challenges remain.
July 2025 Postage Increase
The U.S. Postal Service recently filed notice with the Postal Regulatory Commission (PRC) of mailing services price changes to take effect July 13. The new rates include a 5-cent increase in the price of a First-Class Mail Forever stamp (increasing from 73 cents to 78 cents). The bulk mail price file has yet to be posted on the PRC site.
USPS Financials
While the FY25Q1 (Oct1-Dec31 2024) total Market Dominant revenue ended on a positive note, the first month of FY25Q2 (January 2025) did very poorly, and unfortunately its second month February 2025 financials do not show much better.
Service Standard Changes
USPS hosted webinars this week on the service standard changes that are going into effect on April 1st. The slides and recordings are available on PostalPro.
A Look Ahead At Important Postage Dates
This report will identify if the postal calculations were correct for the density and retirement factor as well as evaluate the U.S. Postal Service’s compliance with the financial and operational requirements.
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