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POSTAL UPDATES

July 2025 Price Approval

Today May 30th, 2025, the Postal Regulatory Commission (PRC) approved in its entirety the USPS Market Dominant Price changes for July 13th, 2025.   The PRC response can be found with this link. “The Commission concludes that the planned price adjustments, as described...

The Value of USPS Secure Destruction: Protecting Privacy and Promoting Efficiency

For financial, healthcare, insurance, and other compliance-driven mailers, safeguarding customer data is not just a priority; it's a regulatory requirement. The United States Postal Service’s Secure Destruction program provides a reliable and secure solution for...

David Steiner Appointed 76th Postmaster General

From the USPS Corporate Affairs Website Postal Service Board of Governors appoints David Steiner to be 76th Postmaster General and CEO of the United States Postal Service The U.S. Postal Service Board of Governors today announced that they have chosen David Steiner to...

Stamp Out Hunger with the USPS Annual Food Drive

USPS annual food drive is schedule for Saturday May 10th, 2025. The event which began in 1993 is the country’s largest single-day food drive.

GrayHair Software Launches New Website

Check back often for links to new stories, white papers and mailing resources. Please drop us a note with any feedback on how we can improve our efforts to support you.

USPS Informational Webinars on Service Standard Changes

The new service standard changes took effect April 1st, 2025.  The new measurement is using a 5-D to 5-D versus the less granular 3-D to 3-D.  Phase one of this change will be adding in an additional day into single piece First-Class mail that is entered more than 50 miles from an origin Regional Processing and Distribution Center (RPDC) and non destination entered Marketing Mail and Periodicals. 

New Mailing Standards for Domestic Mailing Services Products

The Postal Service, published on May 1st  in the Federal Register a proposed rule for the structure changes as part of the proposed July 2025 postage increase.  A final rule will be published once the Postal Regulatory Commission approves the R2025-1 Market Dominant rate change.  

Search for a new Postmaster General (PMG) – could the wait be over?

This is the first National Postal Forum in my recollection in which we did not have a permanent Postmaster General (PMG) in office.  There have been transitional periods in USPS leadership – such as when acting PMG is in place due to retirement, resignation, or before a successor is officially named, but historically that replacement has been named prior to the NPF.  

Takeaways from the National Postal Forum 2025

Last week concluded a very successful National Postal Forum in Nashville, TN. GrayHair participated in six sessions at the forum on topics of Address Quality, Hot topics in Mail, Bridging the Gender Gap with leadership tips, and working with Postal and Client Data at Scale.  

Upcoming Industry / Postal Events

Save the dates for the upcoming industry / postal events!

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Postal Updates

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OPENING REMARKS

The United States Postal Service Board of Governors held an open meeting on May 9th, 2025. The meeting began with remarks from Chairwoman Amber McReynolds and acting Postmaster General (PMG) Doug Tulino, who thanked the retiring 75th PMG, Louis DeJoy, for his service. They highlighted the Postal Service’s 250 years of operation and the current economic challenges, including cost control, revenue growth, and infrastructure modernization.

A significant announcement was the appointment of David Steiner as the 76th PMG and CEO of the USPS. Pending background and ethics checks, Mr. Steiner is expected to assume his duties in July 2025, at which point Doug Tulino will return to his role as Deputy PMG and Chief Human Resources Officer. Mr. Steiner, a lawyer and corporate executive, has held leadership positions at FedEx, Waste Management Inc., and other companies.

FINANCIAL RESULTS

The USPS presented its financial results for FY25 Q2 (January-March) and the year-to-date (YTD) totals for FY25 (October-March). Operational losses for Q2 were $800 million, with net losses of $3.3 billion, $1.8 billion more than the same period last year. The six-month YTD loss is $3.1 billion. USPS liquidity, while improved from the previous year, remains low, particularly given the $15 billion borrowing limit. The USPS outlined several administrative and legislative reforms needed to address liquidity concerns, including pension benefit funding rules, debt limit increases, and workers’ compensation administration.

VOLUME SUMMARY

Mail volumes have significantly declined, with First-Class and Marketing Mail dropping 49% between 2007 and 2024. The number of delivery points has increased, resulting in a 55% decrease in the average number of pieces delivered per delivery point per day. In FY25 Q2, First Class revenue increased by 1% despite a 5.8% volume decline, while Marketing Mail revenue decreased by 1.4% with a 5.7% volume loss. Parcel growth, which the USPS has relied on, saw a revenue increase of only 0.7% due to a 6.9% volume decline. USPS Ground Advantage saw a 24.8% increase, offsetting losses in the Priority Mail category.

SERVICE DATA

Service performance data was also presented. None of the First-Class mail categories met their service score goals, though service has improved from the prior quarter. First-Class Composite service was 82.55% in Q2 and 83.03% YTD. Marketing Mail also did not meet its service goal of 94.5%, achieving 91.89% in Q2 and 92.50% YTD. More detailed service performance data is available on the USPS website.

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