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POSTAL UPDATES

Postal Updates

The United States Postal Service Board of Governors held an open meeting on May 9th, 2025. They highlighted the Postal Service’s 250 years of operation and the current economic challenges, including cost control, revenue growth, and infrastructure modernization.

David Steiner Appointed 76th Postmaster General

From the USPS Corporate Affairs Website Postal Service Board of Governors appoints David Steiner to be 76th Postmaster General and CEO of the United States Postal Service The U.S. Postal Service Board of Governors today announced that they have chosen David Steiner to...

Stamp Out Hunger with the USPS Annual Food Drive

USPS annual food drive is schedule for Saturday May 10th, 2025. The event which began in 1993 is the country’s largest single-day food drive.

GrayHair Software Launches New Website

Check back often for links to new stories, white papers and mailing resources. Please drop us a note with any feedback on how we can improve our efforts to support you.

USPS Informational Webinars on Service Standard Changes

The new service standard changes took effect April 1st, 2025.  The new measurement is using a 5-D to 5-D versus the less granular 3-D to 3-D.  Phase one of this change will be adding in an additional day into single piece First-Class mail that is entered more than 50 miles from an origin Regional Processing and Distribution Center (RPDC) and non destination entered Marketing Mail and Periodicals. 

New Mailing Standards for Domestic Mailing Services Products

The Postal Service, published on May 1st  in the Federal Register a proposed rule for the structure changes as part of the proposed July 2025 postage increase.  A final rule will be published once the Postal Regulatory Commission approves the R2025-1 Market Dominant rate change.  

Search for a new Postmaster General (PMG) – could the wait be over?

This is the first National Postal Forum in my recollection in which we did not have a permanent Postmaster General (PMG) in office.  There have been transitional periods in USPS leadership – such as when acting PMG is in place due to retirement, resignation, or before a successor is officially named, but historically that replacement has been named prior to the NPF.  

Takeaways from the National Postal Forum 2025

Last week concluded a very successful National Postal Forum in Nashville, TN. GrayHair participated in six sessions at the forum on topics of Address Quality, Hot topics in Mail, Bridging the Gender Gap with leadership tips, and working with Postal and Client Data at Scale.  

Upcoming Industry / Postal Events

Save the dates for the upcoming industry / postal events!

Defining the “Perfect” Mailing Address

Defining the "Perfect" Mailing Address A well-designed address database is the bedrock of address quality.What exactly constitutes a “perfect” address? It might seem like a simple question, but the answer is more nuanced than you might think. The concept of a...

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Unlock the Power of USPS Informed Delivery with CRM and Digital Workflow Integration

Calling all Marketing, Digital, Growth, Loyalty, RevOps, and Direct Mail Professionals!

Request a copy of our presentation. Learn how to connect your direct mail with digital marketing and engagement programs. USPS Informed Delivery is an innovative tool that elevates direct mail and customer acquisition strategies.

What’s in this presentation?

  • Learn how USPS Informed Delivery can boost digital response rates and ROI.
  • Discover best practices for creating interactive, trackable digital and physical mail campaigns.
  • Efficiently integrate Informed Delivery data into your existing marketing workflows with automation.
  • Trigger digital actions based on Informed Delivery events, like delivery notifications and scans, enhancing your campaign’s responsiveness.
  • Connect Informed Delivery data with your CRM and marketing automation platforms for a holistic view of your campaign performance.

Request a copy of this presentation today!

Whether you’re new to USPS Informed Delivery or seeking ideas for better attribution, campaign performance, or RevOps workflow, this presentation is packed with actionable insights you won’t want to miss.

About the Author

Lori Joyner-Swetlin is a USPS mail expert with GrayHair Software and a specialist at unlocking postal data for marketing success.

Get the Presentation!

Learn how to connect your direct mail with digital marketing and engagement programs.

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