CASS™ & NCOA^Link^®

Stop incorrect addresses from going to print. Millions of Americans move every year and many do not file a Change of Address (COA) with the USPS. These outdated addresses increase your paper and postage costs. They also keep you from staying Move Update compliant and from getting USPS discounts.

Our Standard USPS Address Hygiene service uses CASS and NCOA^Linkacross business units to help you use the latest information to update your address data, improve the quality of your addresses, and reduce Undeliverable-As-Addressed (UAA) mail.

Download our Address Hygiene Product Sheet

ACS™

Get the address hygiene data you need to improve addressing and response rates by integrating GrayHair’s mail tracking with the USPS ACS address change service. GrayHair can collect and store address-change and undeliverable-mail data and forward it to you, giving you accurate and timely address updates.

Use this data to identify records to be redirected or suppressed. GrayHair’s proprietary business rules, which can be defined on a job-by-job basis, let you generate detailed reports that enable you to use best practices for address quality.

Secure Destruction

Keep your confidential mail safe by integrating USPS’s Secure Destruction service with our mail tracking solution. Instead of having your First Class^™ undeliverable-as-addressed (UAA) mail returned to you and incurring the costs of destroying it yourself, have your UAA mail securely destroyed by the USPS. Postal employees at secured facilities use industrial cross-cut shredders to make your mail unreadable. The shredded material is then recycled.

Real-Time Address Verification

Is your client’s address the right address? GrayHair’s address verification solution, VerifyAQ, ensures that your data is clean and correct. Built by leading postal data architects, it delivers accurate addresses for use during website submission and data verification with a customer. This verified customer information is accurate for future communications such as requested account details, packages, invoices, and other vital information. You’ll also be able to identify address characteristics that keep addresses compliant for their intended use.

DSF^2®Processing

DSF², an acronym for Delivery Sequence File, is a dynamic data tool designed to revolutionize your Mail Campaigns. It’s your key to accuracy, efficiency, and substantial cost savings when it comes to your mailings. Visit our DSF²webpage here for more information.

A comprehensive repository of over 165 million address records in the USPS^® address database.

Identifies whether a ZIP + 4^® coded address is currently represented in the USPS delivery point file as a known address.

Furnishes vital walk sequence details required by mailers to secure USPS walk sequence discounts.

Imparts extra address insights such as Delivery Mode type, Residential, Business, Seasonal, and Vacant Indicators that empower informed mailing and business decisions.

The GrayHair Advantage

Best In Class

For over 20 years, GrayHair Software continues to be the platinum standard of mail tracking and address data quality services. Our teams serve the country’s largest companies,

processing over 150 billion data points annually.

Data-Driven

Our Business-Ready Intelligence (BRI) solutions provide actionable insights that enable our clients to gain visibility into critical communication processes, enhance customer engagement, minimize risk and

target marketing efforts more precisely.

Enterprise-Wide Impact

GrayHair’s comprehensive solutions tackle organizational challenges from end to end, providing support across every facet of your business. GrayHair embeds diversity and inclusion into

its culture that extends into our hiring practices, vendor selection and overall solutioning of the problems our customers face. As a small business, this helps us integrate and work with the best in any industry or class of business.

Customer Centricity

GrayHair teams are agile when tailoring our services to align with the unique needs of each client. Our commitment to our customers is reflected in every aspect of our business, from product development to customer support.

Our award winning customer support and service team goes above and beyond to not only ensure the client’s success they also unlock operational efficiencies and deliver beyond expectations on a daily basis.

Data Privacy & Security

Our team is dedicated to upholding the utmost standards of data privacy and security, exemplified by our adherence to rigorous certifications such as SOC 2 with HITRUST, HIPAA, PCI-DSS, and CCPA compliance.

Expertise

As the leading Address Quality and Postal Data expert in the United States, our team boasts over 100 years of combined postal industry experience. We employ data scientists, full stack, AI/ML and data specific engineers that continuously build

and enhance our features and applications. Our cloud scalability and reliability experience lets us handle large data sets and derive complex solutions from our customer’s data along with other specific data sets needed. Our best in class partner network enables us to expand our solutions beyond the boundaries that typically hold others back from the insights we provide routinely.