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POSTAL UPDATES

Postal Updates

The United States Postal Service Board of Governors held an open meeting on May 9th, 2025. They highlighted the Postal Service’s 250 years of operation and the current economic challenges, including cost control, revenue growth, and infrastructure modernization.

David Steiner Appointed 76th Postmaster General

From the USPS Corporate Affairs Website Postal Service Board of Governors appoints David Steiner to be 76th Postmaster General and CEO of the United States Postal Service The U.S. Postal Service Board of Governors today announced that they have chosen David Steiner to...

Stamp Out Hunger with the USPS Annual Food Drive

USPS annual food drive is schedule for Saturday May 10th, 2025. The event which began in 1993 is the country’s largest single-day food drive.

GrayHair Software Launches New Website

Check back often for links to new stories, white papers and mailing resources. Please drop us a note with any feedback on how we can improve our efforts to support you.

USPS Informational Webinars on Service Standard Changes

The new service standard changes took effect April 1st, 2025.  The new measurement is using a 5-D to 5-D versus the less granular 3-D to 3-D.  Phase one of this change will be adding in an additional day into single piece First-Class mail that is entered more than 50 miles from an origin Regional Processing and Distribution Center (RPDC) and non destination entered Marketing Mail and Periodicals. 

New Mailing Standards for Domestic Mailing Services Products

The Postal Service, published on May 1st  in the Federal Register a proposed rule for the structure changes as part of the proposed July 2025 postage increase.  A final rule will be published once the Postal Regulatory Commission approves the R2025-1 Market Dominant rate change.  

Search for a new Postmaster General (PMG) – could the wait be over?

This is the first National Postal Forum in my recollection in which we did not have a permanent Postmaster General (PMG) in office.  There have been transitional periods in USPS leadership – such as when acting PMG is in place due to retirement, resignation, or before a successor is officially named, but historically that replacement has been named prior to the NPF.  

Takeaways from the National Postal Forum 2025

Last week concluded a very successful National Postal Forum in Nashville, TN. GrayHair participated in six sessions at the forum on topics of Address Quality, Hot topics in Mail, Bridging the Gender Gap with leadership tips, and working with Postal and Client Data at Scale.  

Upcoming Industry / Postal Events

Save the dates for the upcoming industry / postal events!

Defining the “Perfect” Mailing Address

Defining the "Perfect" Mailing Address A well-designed address database is the bedrock of address quality.What exactly constitutes a “perfect” address? It might seem like a simple question, but the answer is more nuanced than you might think. The concept of a...

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SOLUTION > MARKETING PERFORMANCE

Attribution Performance

Connect physical and digital channels for enhanced campaign attribution and higher response.

Marketers often struggle to coordinate and attribute campaigns accurately across multiple channels…especially when integrating direct mail with digital.

Digital attribution models often overlook the impact of direct mail, leading to an incomplete understanding of campaign performance and hindering optimization efforts.

Optimize your marketing attribution and drive higher campaign responses by bridging the gap between physical and digital channels. Our Marketing Attribution Performance solution integrates mail delivery data into your multi-channel campaigns, giving you the data you need for a holistic view of customer interactions and enabling more accurate measurement of marketing effectiveness. By connecting direct mail with digital channels, you gain valuable insights to refine your strategies and maximize ROI.

Key Features & Benefits

Seamless Channel Integration

Connect mail delivery data with digital marketing platforms to create a unified view of campaign performance.

Enhanced Attribution Modeling

Develop more robust attribution models that accurately capture the influence of direct mail in multi-channel campaigns.

Improved Campaign Response

Drive higher overall campaign responses by coordinating physical and digital touchpoints.

Data-Driven Optimization

Gain actionable insights into customer behavior across channels to refine marketing strategies and improve ROI.

Better Resource Allocation

Optimize marketing spend by allocating resources to the most effective channels and tactics.

Precise Measurement

Accurately measure the effectiveness of direct mail within the context of a broader marketing mix.

Get in touch today.

Ask GrayHair about…

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How our solution integrates mail data with your existing marketing platforms.

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The specific attribution models we support and how they benefit your analysis.

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How to best leverage mail data for your multi-channel marketing strategy.

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How this solution can enhance your overall marketing ROI.

The GrayHair Advantage

Best In Class

For over 20 years, GrayHair Software continues to be the platinum standard of mail tracking and address data quality services. Our teams serve the country’s largest companies, processing over 150 billion data points annually.

Data-Driven

Our Business-Ready Intelligence (BRI) solutions provide actionable insights that enable our clients to gain visibility into critical communication processes, enhance customer engagement, minimize risk and target marketing efforts more precisely.

Award Winning

Our award winning customer support and service team goes above and beyond to not only ensure the client’s success they also unlock operational efficiencies and deliver beyond expectations on a daily basis.

Customer Centricity

GrayHair teams are agile when tailoring our services to align with the unique needs of each client. Our commitment to our customers is reflected in every aspect of our business, from product development to customer support.

Data Privacy & Security

Our team is dedicated to upholding the utmost standards of data privacy and security, exemplified by our adherence to rigorous certifications such as SOC 2 with HITRUST, HIPAA, PCI-DSS, and CCPA compliance.

Expertise

As the leading Address Quality and Postal Data expert in the United States, our team boasts over 100 years of combined postal industry experience. We employ data scientists, full stack, AI/ML and data specific engineers that continuously build.