About
Transform your postal data into business-ready intelligence and insight.
Since 2000, GrayHair Software has become the leading consumer and provider of postal data, processing over 125 billion data points annually.
Today our mission is to enable decision-makers with valuable customer insights by turning postal and customer data into business-ready intelligence.
GrayHair unlocks actionable insights from customer data for many of the largest companies throughout the United States, providing increased visibility into vital processes across many parts of an organization.
This intelligence allows company leaders to make decisions that can significantly improve essential business processes: marketing campaign effectiveness, fraud prevention, customer experience, and mail operations.
The GrayHair Advantage
Best In Class
For over 20 years, GrayHair Software continues to be the platinum standard of mail tracking and address data quality services. Our teams serve the country’s largest companies, processing over 150 billion data points annually.
Data-Driven
Our Business-Ready Intelligence (BRI) solutions provide actionable insights that enable our clients to gain visibility into critical communication processes, enhance customer engagement, minimize risk and target marketing efforts more precisely.
Award Winning
Our award winning customer support and service team goes above and beyond to not only ensure the client’s success they also unlock operational efficiencies and deliver beyond expectations on a daily basis.
Customer Centricity
GrayHair teams are agile when tailoring our services to align with the unique needs of each client. Our commitment to our customers is reflected in every aspect of our business, from product development to customer support.
Data Privacy & Security
Our team is dedicated to upholding the utmost standards of data privacy and security, exemplified by our adherence to rigorous certifications such as SOC 2 with HITRUST, HIPAA, PCI-DSS, and CCPA compliance.
Expertise
As the leading Address Quality and Postal Data expert in the United States, our team boasts over 100 years of combined postal industry experience. We employ data scientists, full stack, AI/ML and data specific engineers that continuously build.
