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Core Services Overview

Browse through the four Business-Ready Intelligence Solutions that GrayHair offers, each customizable to meet unique needs across an enterprise.

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Meet Lori Swetlin, Postal Solutions Leader, at PCC Week!

We are proud to have Lori Swetlin, our Postal Solutions Leader, on the front lines at PCC Week! With her deep expertise in USPS^® operations and a passion for driving postal innovation, Lori will be sharing valuable insights on Informed Delivery & 2025 USPS Promotions.

Don’t miss out on Lori’s sessions at key PCC events in Milwaukee, Madison, Glendale Heights, and Cleveland. To learn more, download her presentation decks and get exclusive access to these must-know industry insights!

Informed Delivery

Discover how this powerful USPS tool can enhance customer engagement and drive measurable marketing results.

2025 USPS^® Promos

Stay ahead of the curve with Lori’s breakdown of the latest USPS promotions and how they can help your business maximize savings.

OUR CLIENTS INCLUDE

15 OF THE TOP

US BANKS AND INSURANCE PROVIDERS

WE PROCESS OVER

150 BILLION

DATA POINTS ANNUALLY

WE HANDLE

25% OF ALL

US POSTAL DATA

The GrayHair Advantage

Best In Class

For over 20 years, GrayHair Software continues to be the platinum standard of mail tracking and address data quality services. Our teams serve the country’s largest companies,

processing over 150 billion data points annually.

Data-Driven

Our Business-Ready Intelligence (BRI) solutions provide actionable insights that enable our clients to gain visibility into critical communication processes, enhance customer engagement, minimize risk and

target marketing efforts more precisely.

Enterprise-Wide Impact

GrayHair’s comprehensive solutions tackle organizational challenges from end to end, providing support across every facet of your business. GrayHair embeds diversity and inclusion into

its culture that extends into our hiring practices, vendor selection and overall solutioning of the problems our customers face. As a small business, this helps us integrate and work with the best in any industry or class of business.

Customer Centricity

GrayHair teams are agile when tailoring our services to align with the unique needs of each client. Our commitment to our customers is reflected in every aspect of our business, from product development to customer support.

Our award winning customer support and service team goes above and beyond to not only ensure the client’s success they also unlock operational efficiencies and deliver beyond expectations on a daily basis.

Data Privacy & Security

Our team is dedicated to upholding the utmost standards of data privacy and security, exemplified by our adherence to rigorous certifications such as SOC 2 with HITRUST, HIPAA, PCI-DSS, and CCPA compliance.

Expertise

As the leading Address Quality and Postal Data expert in the United States, our team boasts over 100 years of combined postal industry experience. We employ data scientists, full stack, AI/ML and data specific engineers that continuously build

and enhance our features and applications. Our cloud scalability and reliability experience lets us handle large data sets and derive complex solutions from our customer’s data along with other specific data sets needed. Our best in class partner network enables us to expand our solutions beyond the boundaries that typically hold others back from the insights we provide routinely.