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Certified Mail, a service that provides a mailer with a receipt and verification that an item was delivered or that a delivery attempt was made, was launched by the Postal Service in 1955. Today, nearly 200 million pieces of Certified Mail are delivered each year. While the Postal Service is bridging the gap between physical services and customers’ needs for digital information, Certified Mail is not being modernized as quickly as other services.

Download the PDF to read the full article, Bringing Certified Mail into the 21st Century, by GrayHair’s VP of Postal Affairs, Angelo Anagnostopoulos, and SimpleCertifiedMail.com’s Co-Managing Member, Charles Crutchfield, that was published in Mailing Systems Technology.

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